Job: Concierge

Jobing Description

We are looking for a Concierge for Sterling Apartment Homes in Philadelphia, PA.

Who is Aimco?
Aimco is a real estate investment trust (REIT) that engages in the acquisition, ownership, management, and redevelopment of apartment properties. The company rents and leases its apartment units to a diverse base of residents. It also provides management services to third-party owners. As of June 30, 2011, Aimco owned or managed a real estate portfolio of 607 apartment properties containing approximately 105,000 apartment units located in 38 states, the District of Columbia, and Puerto Rico. As a REIT, the company would not be subject to federal income tax, if it distributes at least 90% of its taxable income to its shareholders. Aimco was founded in 1975 and is headquartered in Denver, Colorado.

We are looking for a Concierge.
When visiting our apartment community for the first time, very often the first person you meet will be our concierge. We recognize that first impressions make all the difference, and the ideal candidate understands the importance of a smile and friendly handshake. Providing excellent customer service to current and prospective residents is essential.

The Concierge is a Customer Service position. The ideal candidate must be able to address the needs and concerns of current residents in a friendly and professional manner. A successful Concierge must have strong organizational abilities, follow-up skills, and an attention to the little details that often make all the difference with current and prospective residents

Are you the right person for the Job?

The right candidate should have a strong customer service background. Here are a few things to consider

* It s a great place to work! Aimco offers financial incentives based upon performance. In addition, we provide a salary and benefits package which includes a 401k, dental insurance, medical insurance, disability benefits, prescription drug coverage, confidential employee assistance programs, life insurance, a vision-care plan, paid sick time, wellness programs, paid company holidays, job training programs, tuition reimbursement, and paid vacations.
* A Concierge/Receptionist must be able to handle a high volume of telephone calls and visitors from current and prospective residents as well as vendors. Multi-tasking and adaptation are key elements to success! Every day is different for a Concierge.
* In order to succeed, the ideal candidate must be able to handle constant change in a fast-paced environment and be able to deal with all different types of people and situations.
* The Concierge may be required to assist current residents with our luxury amenities (pool, hot tub, fitness facility).
* The Concierge may be asked to distribute communications from the leasing office to residents or organize resident activities.
* The ideal candidate must adapt to changing schedules that will include weekends and some holidays.