Job: Retail Lead Security Detective, Full Time: Macy's Neshaminy Mall

Overview:

The primary responsibility of a Lead Security Detective is to protect the assets of the Company, help maintain a safe business environment, and monitor and enforce associate compliance to Company policies and rules of conduct. This is accomplished through promoting shortage prevention and awareness, conducting audits, and detecting and apprehending shoplifters and other customers who commit thefts, misuse Macy's credit cards and/or commit other crimes on Macy's premises.

Key Accountabilities:

Successfully complete all Security training requirements and, where appropriate, maintain personal certifications as required by law.
Have knowledge of and maintain strict compliance with the law and Company policies concerning apprehensions, search and seizure, and the preservation of evidence.
Promote shortage awareness and theft deterrence among associates by conducting meetings and participating in Security-sponsored training events.
Conduct audits to ensure sales department compliance to merchandise exposure standards and loss prevention.
Recover stolen merchandise and apprehend shoplifters and other people who commit fraud or other criminal acts against Macy's.
Investigate criminal violations against the person or property of any customer or associate committed on company premises.
Respond to customer and associate accidents to facilitate first aide and minimize Company liability.
Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits and other activities as assigned by the Security Manager.
Testify in court concerning any case, criminal or civil, wherein the Company is a party in interest to which the detective is summoned.

Skills Summary:

Prior retail Security experience is preferred, however is not required
Must possess strong verbal, written, and administrative skills
Must have ability to adapt to possible stressful and hostile situations
Must be able to respond to alarm calls during non-business hours
Must be available to work evenings and weekends

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.