Job: Part-Time Customer Service Specialist North Gettysburg Office

Jobing Description

Part-Time Customer Service Specialist North Gettysburg Office

A Customer Service Specialist is responsible for providing quality customer service; assessing new and existing customer financial needs and providing solutions; identifying cross sales opportunities for products and other lines of business; establishing deposit and loan account relationships, and, solving problems. Other responsibilities for this position include attaining sales goals, assisting in the achievement of office sales and service goals, and performing teller duties, as needed.

Requirements for this position include proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, communicative, customer service and sales skills; a thorough knowledge of the features and benefits of all Bank products and services; a working knowledge of Bank operating policies and procedures; moderate computer skills, including a working knowledge of Microsoft Windows, Word, Excel and Outlook; proficient eye-hand coordination; the ability to operate various office machines; the ability to lift approximately fifty (50) pounds; and, visual and auditory skills.

A minimum of two (2) years experience in sales and related banking positions preferred.